Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Claude IDE.
Last updated: 11/7/2025
What We Collect
We collect information necessary to provide and improve our AI-powered coding assistant service. This includes:
- Account Information: Name, email address, and authentication details when you create an account
- Usage Data: API requests, token usage statistics, and interaction patterns to improve our service
- Technical Data: IP address, device information, browser type, and access times for security and analytics
- Payment Information: Billing details processed securely through our payment partners (Stripe)
- Communication Data: Support emails and chat transcripts when you contact us for help
How We Use Your Information
We use your information to:
- Provide and maintain Claude IDE services
- Process payments and manage subscriptions
- Improve our AI models and service quality
- Monitor usage and prevent abuse
- Provide customer support
- Send important service updates and security notices
- Comply with legal obligations
Data Security & Protection
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication systems prevent unauthorized access
- Regular Audits: We conduct regular security audits and penetration testing
- Data Minimization: We only collect data necessary for service provision
- Secure Infrastructure: Our infrastructure is hosted on secure, compliant cloud platforms
Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data in certain circumstances
- Restriction: Limit how we use your information
To exercise these rights, contact us at: cfjwlchangji@gmail.com
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality and authentication
- Analytics Cookies: Help us understand how our service is used
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Help protect against fraud and attacks
You can control cookie settings through your browser preferences.
Third-Party Services
We work with trusted third-party service providers:
- Stripe: For payment processing (PCI DSS compliant)
- Auth0: For user authentication and identity management
- Cloud Providers: For hosting and infrastructure services
- Analytics Services: For usage monitoring and service improvement
These services are bound by confidentiality agreements and data protection standards.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) where required
- Adequacy decisions for approved countries
- Technical and organizational security measures
- Compliance with applicable data protection laws
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: cfjwlchangji@gmail.com
Response Time: We typically respond within 24-48 hours
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Displaying prominent notices on our service
Your continued use of Claude IDE after changes constitutes acceptance of the updated policy.
Thank you for trusting Claude IDE with your data. We are committed to protecting your privacy.